These Terms of Service govern your use of the Arenel website and any software engineering services provided by Arenel Enterprises LLC.
1. Services
Arenel designs and builds custom intake, care records, billing, and telehealth software for healthcare and wellness practices. Specific deliverables, timelines, and fees for any engagement are defined in a signed Master Services Agreement or Statement of Work.
2. Client Responsibilities
Clients are responsible for providing accurate practice information, timely feedback during development, and any third-party account access required to complete an engagement.
3. Intellectual Property
Unless otherwise agreed in writing, custom software delivered under a completed engagement transfers to the client upon final payment. Arenel retains rights to its underlying frameworks, tools, and reusable components.
4. Payment Terms
Payment schedules are defined per engagement in the applicable Statement of Work. Late payments may result in pause of active development work.
5. Limitation of Liability
Arenel shall not be liable for indirect, incidental, or consequential damages arising from the use of delivered software, to the maximum extent permitted by law.
6. Termination
Either party may terminate an active engagement per the terms outlined in the governing Master Services Agreement.
7. Governing Law
These Terms are governed by the laws of the State of Florida.
8. Contact Us
Questions about these Terms can be directed to hello@arenel.us or Arenel Enterprises LLC, 3280 15th Ave SW, Naples, FL 34117.